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Active Incident

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Upcoming Maintenances

1

Incidents Last 30 Days

13

Maintenances Last 30 Days

Eagle Eye AIR WALLET APIOperational

Incident Status

Operational

Components

Production UK, Production US-2, Production AU

Locations

Wallet Service APIs


June 16, 2021 12:09 BST
[Investigating] Eagle Eye is looking at some reports of very occasional connection resets on the TCP layer.

Production UK




Operational

Production US




Operational

Production US-2




Operational

Production AU




Operational

Sandbox




Operational

All Eagle Eye service announcements will be relayed by region and product based on our SLAs

External Services

Braintree

Cloudflare

Google Cloud

Mailgun

Stripe

Scheduled Maintenance

App Manager DeploymentPlanned Maintenance

Schedule

July 7, 2021 08:00 - 09:00 BST

Components

Production UK

Locations

App Manager

Description

App Manager Deployment
AIR UK DeploymentPlanned Maintenance

Schedule

July 19, 2021 06:00 - 07:00 BST

Components

Production UK

Locations

Point of Sale Service APIs, Wallet Service APIs, Resources Service APIs, AIR Dashboard, Event Feed

Description

AIR UK Deployment
AIR US2 Deployment Planned Maintenance

Schedule

July 19, 2021 09:15 - 10:15 BST

Components

Production US-2

Locations

Point of Sale Service APIs, Wallet Service APIs, Resources Service APIs, AIR Dashboard, Event Feed

Description

AIR US2 Deployment
AIR AUS DeploymentPlanned Maintenance

Schedule

July 19, 2021 12:00 - 13:00 BST

Components

Production AU

Locations

Point of Sale Service APIs, Wallet Service APIs, Resources Service APIs, AIR Dashboard, Event Feed

Description

AIR AUS Deployment
AIR UK DeploymentPlanned Maintenance

Schedule

August 2, 2021 06:00 - 07:00 BST

Components

Production UK

Locations

Point of Sale Service APIs, Wallet Service APIs, Resources Service APIs, AIR Dashboard, Event Feed

Description

AIR UK Deployment
AIR US2 Deployment Planned Maintenance

Schedule

August 2, 2021 09:15 - 10:15 BST

Components

Production US

Locations

Point of Sale Service APIs, Wallet Service APIs, Resources Service APIs, AIR Dashboard, Event Feed

Description

AIR US2 Deployment
AIR AUS DeploymentPlanned Maintenance

Schedule

August 2, 2021 12:00 - 13:00 BST

Components

Production AU

Locations

Point of Sale Service APIs, Wallet Service APIs, Resources Service APIs, AIR Dashboard, Event Feed

Description

AIR AUS Deployment
App Manager DeploymentPlanned Maintenance

Schedule

August 4, 2021 08:00 - 09:00 BST

Components

Production UK

Locations

App Manager

Description

App Manager - 1.58.0 Release
Campaign Manager - Third Party MaintenancPlanned Maintenance

Schedule

August 4, 2021 22:30 - August 5, 2021 01:30 BST

Components

Production UK

Locations

Campaign Manager

Description

During this maintenance, SMS traffic for Campaign Manager and SMS Platforms may be delayed. All messages unable to be sent during this window will be queued and replayed on resumption.