Header Image
Active Incident

Updated a few seconds ago

5

Upcoming Maintenances

2

Incidents Last 30 Days

8

Maintenances Last 30 Days

Incident Status

Operational

Components

Production UK

Locations

Wallet Service APIs



May 7, 2021 11:23 BST
[Monitoring] Calls to the UK AIR WALLET API endpoint are responding as expected.

May 7, 2021 07:10 BST
[Identified] We have identified an issue and are working to rectify this.

May 7, 2021 07:04 BST
[Investigating] Calls to the UK AIR WALLET API endpoint are intermittently not processing requests,

Production UK




Operational

Production US




Operational

Production US-2




Operational

Production AU




Operational

Sandbox




Operational

All Eagle Eye service announcements will be relayed by region and product based on our SLAs

External Services

Scheduled Maintenance

AIR UK DeploymentPlanned Maintenance

Schedule

May 10, 2021 06:00 - 07:00 BST

Components

Production UK

Locations

Point of Sale Service APIs, Wallet Service APIs, Resources Service APIs, AIR Dashboard, Event Feed

Description

AIR sprint release
AIR US DeploymentPlanned Maintenance

Schedule

May 10, 2021 09:00 - 10:00 BST

Components

Production US

Locations

Point of Sale Service APIs, Wallet Service APIs, Resources Service APIs, AIR Dashboard, Event Feed

Description

AIR sprint release
AIR US2 DeploymentPlanned Maintenance

Schedule

May 10, 2021 09:15 - 10:15 BST

Components

Production US-2

Locations

Point of Sale Service APIs, Wallet Service APIs, Resources Service APIs, AIR Dashboard, Event Feed

Description

AIR sprint release
AIR AUS DeploymentPlanned Maintenance

Schedule

May 10, 2021 12:00 - 13:00 BST

Components

Production AU

Locations

Point of Sale Service APIs, Wallet Service APIs, Resources Service APIs, AIR Dashboard, Event Feed

Description

AIR sprint release
App Manager MaintenancePlanned Maintenance

Schedule

May 12, 2021 08:00 - 09:00 BST

Components

Production UK

Locations

App Manager

Description

As part of the continuous improvement of our products, we are deploying an upgrade to our App Manager platform on Wednesday 12th May 2021 between the hours of 08:00 and 09:00 BST. Please find below details of the deployment: • Product: App Manager • Version: 1.52.0 This platform upgrade will not require downtime.