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All Systems Operational

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4

Upcoming Maintenances

1

Incidents Last 30 Days

6

Maintenances Last 30 Days

Production UK




Operational

Production US




Operational

Production US-2




Operational

Production AU




Operational

Sandbox




Operational

All Eagle Eye service announcements will be relayed by region and product based on our SLAs

External Services

Scheduled Maintenance

Schedule

December 6, 2021 09:15 - 10:15 GMT

Components

Production US-2

Locations

Point of Sale Service APIs, Wallet Service APIs, Resources Service APIs, AIR Dashboard, Event Feed

Description

As part of the continuous improvement of our products, we are deploying an upgrade to our AIR US2 platform on Monday 6th December 2021 between the hours of 09:15 and 10:15 GMT. During this time, the platform will be unavailable. The platform’s Core APIs may have some disturbances, but should not have any substantial downtime during this maintenance window, and any messages due to be processed during this period will be queued and sent on the resumption of service. Planned changes include: • Product: AIR US2 • Title: Software Upgrade • Description: General bug fixes and software improvements (Release notes attached). If you have any questions regarding this, please contact the Customer Care Team by emailing customer.care@eagleeye.com.
AIR UK DeploymentPlanned Maintenance

Schedule

January 17, 2022 06:00 - 07:00 GMT

Components

Production UK

Locations

Point of Sale Service APIs, Wallet Service APIs, Resources Service APIs, AIR Dashboard, Event Feed

Description

AIR UK Deployment
AIR US2 Deployment Planned Maintenance

Schedule

January 17, 2022 09:15 - 10:15 GMT

Components

Production US-2

Locations

Point of Sale Service APIs, Wallet Service APIs, Resources Service APIs, AIR Dashboard, Event Feed

Description

AIR US2 Deployment
AIR AUS DeploymentPlanned Maintenance

Schedule

January 18, 2022 15:00 - 16:00 GMT

Components

Production AU

Locations

Point of Sale Service APIs, Wallet Service APIs, Resources Service APIs, AIR Dashboard, Event Feed

Description

AIR AUS Deployment