Resolved
Service now back to expected performance
Identified
We have identified the cause of the problem and are working on a solution.
Customers may intermittently observe increased rates of HTTP 503 errors and elevated latency for Eagle Eye services when using persistent or long-lived connections.
Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this time.
The current status can be seen on our status page https://status.eagleeye.com/.
Investigating
We are currently investigating